Van-Kam Freightways
Assistant Director of Linehaul
non-driving - Surrey, BC, Canada - Full Time
Job Summary:
We are seeking an Assistant Director of Linehaul to join our team in Surrey. This position reports directly to the Director of Linehaul and Chief Operating Officer and works closely with Dispatch and Operations. The successful candidate will have a strong attention to detail, effective communication and be able to support our mission of delivering freight in a safe and timely manner.
About Us:
Van-Kam Freightways Ltd. (Van Kam) is one of the largest regional carriers in Western Canada specializing in less-than-truckload (LTL) transportation. With 8 terminal locations across British Columbia, we fulfill shipments to communities within 1-3 days throughout BC and Alberta. Between our own resources and our partner network, our coverage extends beyond Western Canada into the U.S. and Eastern Canada.
Responsibilities:
Supervision and Leadership
Operations Management
Safety and Compliance
Required Qualifications:
Knowledge
Skills
Abilities
Preferred Qualifications:
Why Work for Van Kam?
There is a reason over 30% of our staff have been with us for more than 10 years!
Job Location
Surrey, BC
Our Story
Van Kam was founded more than 75 years ago in 1947 by Robert Henry Sr. To this day, Van Kam remains family owned and operated with the third generation leading into the future. Headquartered in BC with over 550 dedicated staff members, our continuous success is rooted in acknowledging every customer’s unique needs and applying our understanding of supply chain challenges to develop custom solutions to overcome them.
Our Purpose
Our purpose is to unite communities and improve lives. It's the root of what makes us tick and is central to our actions. Whether it's our employees, customers, or the citizens within the communities we serve, we have a lasting impact on their lives, and it is "why" we exist.
Our Values
Develop, Care, Achieve
In order to unite communities and improve lives we need a team of talented and dedicated individuals. Are you one of them? If so, we want to hear from you!
#INDHP
We are seeking an Assistant Director of Linehaul to join our team in Surrey. This position reports directly to the Director of Linehaul and Chief Operating Officer and works closely with Dispatch and Operations. The successful candidate will have a strong attention to detail, effective communication and be able to support our mission of delivering freight in a safe and timely manner.
About Us:
Van-Kam Freightways Ltd. (Van Kam) is one of the largest regional carriers in Western Canada specializing in less-than-truckload (LTL) transportation. With 8 terminal locations across British Columbia, we fulfill shipments to communities within 1-3 days throughout BC and Alberta. Between our own resources and our partner network, our coverage extends beyond Western Canada into the U.S. and Eastern Canada.
Responsibilities:
Supervision and Leadership
- In conjunction with the Director of Linehaul, support, manage and develop the linehaul department including office staff, company drivers and owner operators.
- Provide leadership and guidance to the linehaul team, fostering a positive work environment and promoting teamwork and collaboration.
- Set clear performance expectations and goals for dispatchers and support staff and hold them accountable for meeting targets.
- Conduct weekly meetings with linehaul dispatchers and support staff to review the day's schedule, discuss priorities, and address any operational issues or concerns.
- Work to ensure the full roster of company drivers and owner operators.
- Develop operational policies and standard operating procedures for the linehaul department.
- Participate in daily operations virtual meetings.
- Occasional travel to other terminals is required.
- Live the Van Kam values of Develop, Care and Achieve
Operations Management
- Oversee the day-to-day linehaul operations to ensure efficiency and adherence to safety protocols.
- Source, work with, and manage outside hired cartage companies as necessary to sufficiently service our customers.
- Work with terminals to ensure the seamless transition from loading and closing of trailers to freight movement between terminals Focus on maximizing equipment and drivers to ensure maximum load factors moving freight between terminals.
- Review and approve employee timecards and employee time off requests.
- Collaborate with the dispatch to coordinate the efficient movement of freight to and from the facility.
- Respond to customer service/sales and resolve any issues or concerns related to shipments or deliveries.
- Prepare notes for weekly shift briefings.
- Conduct regular performance evaluations and provide feedback and coaching to drivers, dispatchers, and support staff to help them improve their performance and develop their skills.
- Identify training needs and provide opportunities for professional development within the linehaul department.
- Address any performance or disciplinary issues with employees as needed.
- Working alongside the Director of Linehaul, develop, implement, and administer a driver mentorship program.
- Review and improve the onboarding experience for new drivers in conjunction with the Talent and Culture department.
Safety and Compliance
- Ensure compliance with all safety regulations and company policies to maintain a safe working environment for all employees.
- Investigate and address any safety incidents or concerns promptly and effectively.
- Prepare and submit reports on productivity metrics, safety incidents, DG compliance issues, load securement issues, late trailer closes, service failures to the terminal manager.
- Review staffing requirements and hire staff as needed.
- Collaborate with other departments, such as sales, customer service and pricing to ensure a favorable customer experience.
- Proactively communicate with customers regarding shipment status and any delays or issues that may arise.
- Cover shifts as needed (i.e. vacations, sick/personal days)
- Other duties/projects on a as needed basis.
Required Qualifications:
Knowledge
- Management Experience is required.
- Dispatch Experience is required.
- Trucking experience is required, specifically in Linehaul or Long Haul
- Class 1 Drivers License is an asset but not required.
- Union Experience is an asset but not required.
Skills
- Have excellent communication and interpersonal skills, both verbal and written
- Strong analytical and problem-solving skills
- Be proficient in Microsoft Office applications such as Excel, Outlook and Word.
- Have above average keyboard skills, excellent telephone manners and a strong customer service attitude.
Abilities
- Able to work in a fast-paced environment.
- Able to work independently, be well organized, a team player.
Preferred Qualifications:
- Knowledge of AS400 is preferred but not required.
Why Work for Van Kam?
There is a reason over 30% of our staff have been with us for more than 10 years!
- Work-life balance. We treat our customers like friends and our employees like family. As a family-owned company, we understand the importance of work-life balance which is why we offer competitive time-off benefits and commit to providing a balanced schedule for our drivers – so they can spend less time on the road and more time with the ones they love.
- Competitive wages. We offer competitive wages and are committed to staying competitive within our industry.
- Benefits. We cover 100% of our employees benefit premiums and contribute to a company funded pension plan. Enjoy the benefits, all while keeping more of your paycheck in your pocket.
- Development. True to our values, we are committed to helping our employees succeed. Whether it is through career growth and advancement opportunities or investing in your training and education, we are here to support you along the way.
- We care about the things that matter to you. We regularly send out surveys to our employees to understand their experiences and learn how we can make their time at work better. We work hard to have an open-door management policy and cultivate an environment that welcomes and supports new ideas and ways of doing things.
- Make a difference. Trucking is vital to our communities. Here at Van Kam, we serve a broad range of industries from forestry and mining to retail, food, and auto. Come to work every day knowing you are making a difference and contributing to our purpose of uniting communities and improving lives.
- Giving Back. Van Kam supports over 25 non-profit organizations and local charities each year through both financial contributions and volunteer efforts. We also match employee donations up to $150 per employee per year to ensure we can support the organizations that matter to you.
- Environmental Sustainability. We have Green Initiative programs to limit our carbon footprint which include things like governing road speeds to reduce fuel consumption, equipping new tractors with clean emissions technology and investing in technology to limit paper use, just to name a few!
Job Location
Surrey, BC
Our Story
Van Kam was founded more than 75 years ago in 1947 by Robert Henry Sr. To this day, Van Kam remains family owned and operated with the third generation leading into the future. Headquartered in BC with over 550 dedicated staff members, our continuous success is rooted in acknowledging every customer’s unique needs and applying our understanding of supply chain challenges to develop custom solutions to overcome them.
Our Purpose
Our purpose is to unite communities and improve lives. It's the root of what makes us tick and is central to our actions. Whether it's our employees, customers, or the citizens within the communities we serve, we have a lasting impact on their lives, and it is "why" we exist.
Our Values
Develop, Care, Achieve
In order to unite communities and improve lives we need a team of talented and dedicated individuals. Are you one of them? If so, we want to hear from you!
#INDHP
